Crowdsourcing transparency requirements through structured feedback and social adaptation

Mahmood Hosseini, Alimohammad Shahri, Keith Phalp, Raian Ali

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

Transparency is one of the main requirements in business information systems with its unique characteristics, and it requires designated engineering approaches. Despite that, transparency requirements have often been studied along other mainstream requirements relating to information, such as privacy, and seldom studied as a first-class concept. In addition, the literature on transparency is mainly driven by the perspective of information providers, and a large number of stakeholders who receive or request information are usually neglected. To achieve a holistic and more efficient management of transparency requirements, we propose a conceptual framework which integrates three mechanisms of crowdsourcing, structured feedback and social adaptation. Crowdsourcing facilitates the involvement of a large, diverse group of stakeholders in transparency engineering. The use of structured feedback helps automating the process of feedback acquisition and analysis. Eventually, as transparency requirements evolve over time, social adaptation can be applied to adapt the business information system to meet the emerging transparency requirements of the stakeholders.

Original languageEnglish
Title of host publicationIEEE RCIS 2016 - IEEE 10th International Conference on Research Challenges in Information Science
EditorsJolita Ralyte, Sergio Espana, Carine Souveyet
PublisherIEEE Computer Society
ISBN (Electronic)9781479987092
DOIs
Publication statusPublished - 23 Aug 2016
Externally publishedYes
Event10th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2016 - Grenoble, France
Duration: 1 May 20163 May 2016

Publication series

NameProceedings - International Conference on Research Challenges in Information Science
Volume2016-August
ISSN (Print)2151-1349
ISSN (Electronic)2151-1357

Conference

Conference10th IEEE International Conference on Research Challenges in Information Science, IEEE RCIS 2016
Country/TerritoryFrance
CityGrenoble
Period1/05/163/05/16

Keywords

  • Crowdsourcing Transparency
  • Social Adaptation
  • Structured Feedback Acquisition
  • Transparency Engineering

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