Dialogue-based tutoring at scale: Design and challenges

Maria Chang; Matthew Ventura; Jae Wook Ahn; Peter Foltz; Tengfei Ma; Tejas I. Dhamecha; Smit Marvaniya; Patrick Watson; Cassius D'helon; Amy Wetzel; Andy Packard Haas; Kaitlyn Banaszynski; John Behrens; Gailene Nelson; Sharad C. Sundararajan; Ravi Tejwani; Shazia Afzal; Nirmal Mukhi

Dialogue-based tutoring at scale: Design and challenges

Maria Chang, Matthew Ventura, Jae Wook Ahn, Peter Foltz, Tengfei Ma, Tejas I. Dhamecha, Smit Marvaniya, Patrick Watson, Cassius D'helon, Amy Wetzel, Andy Packard Haas, Kaitlyn Banaszynski, John Behrens, Gailene Nelson, Sharad C. Sundararajan, Ravi Tejwani, Shazia Afzal, Nirmal Mukhi

Research output: Contribution to journal › Conference article › peer-review

Abstract

In 2016, IBM and Pearson announced a partnership to deliver a next generation learning service in the form of a dialogue-based tutor. Dialogue-based tutoring systems have demonstrated efficacy, but they are difficult to design and scale across domains. We have developed a framework for enabling digital courseware with a dialogue-based tutoring experience that can be applied to new domains with additional domain-specific content, but without re-design of the conversation flow or use case. The framework uses a content model that's consistent across domains, which enables a general dialogue-based tutoring strategy. We identify several challenges to this approach, as well as recommendations for future work.

Original language	English
Journal	CEUR Workshop Proceedings
Volume	2128
Publication status	Published - 2018
Externally published	Yes
Event	2018 Practitioner and Industrial Track at ICLS, RIPI-ICLS 2018 - London, United Kingdom Duration: 26 Jun 2018 → 27 Jun 2018

Cite this

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title = "Dialogue-based tutoring at scale: Design and challenges",

abstract = "In 2016, IBM and Pearson announced a partnership to deliver a next generation learning service in the form of a dialogue-based tutor. Dialogue-based tutoring systems have demonstrated efficacy, but they are difficult to design and scale across domains. We have developed a framework for enabling digital courseware with a dialogue-based tutoring experience that can be applied to new domains with additional domain-specific content, but without re-design of the conversation flow or use case. The framework uses a content model that's consistent across domains, which enables a general dialogue-based tutoring strategy. We identify several challenges to this approach, as well as recommendations for future work.",

author = "Maria Chang and Matthew Ventura and Ahn, {Jae Wook} and Peter Foltz and Tengfei Ma and Dhamecha, {Tejas I.} and Smit Marvaniya and Patrick Watson and Cassius D'helon and Amy Wetzel and Haas, {Andy Packard} and Kaitlyn Banaszynski and John Behrens and Gailene Nelson and Sundararajan, {Sharad C.} and Ravi Tejwani and Shazia Afzal and Nirmal Mukhi",

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T1 - Dialogue-based tutoring at scale

T2 - 2018 Practitioner and Industrial Track at ICLS, RIPI-ICLS 2018

AU - Chang, Maria

AU - Ventura, Matthew

AU - Ahn, Jae Wook

AU - Foltz, Peter

AU - Ma, Tengfei

AU - Dhamecha, Tejas I.

AU - Marvaniya, Smit

AU - Watson, Patrick

AU - D'helon, Cassius

AU - Wetzel, Amy

AU - Haas, Andy Packard

AU - Banaszynski, Kaitlyn

AU - Behrens, John

AU - Nelson, Gailene

AU - Sundararajan, Sharad C.

AU - Tejwani, Ravi

AU - Afzal, Shazia

AU - Mukhi, Nirmal

PY - 2018

Y1 - 2018

N2 - In 2016, IBM and Pearson announced a partnership to deliver a next generation learning service in the form of a dialogue-based tutor. Dialogue-based tutoring systems have demonstrated efficacy, but they are difficult to design and scale across domains. We have developed a framework for enabling digital courseware with a dialogue-based tutoring experience that can be applied to new domains with additional domain-specific content, but without re-design of the conversation flow or use case. The framework uses a content model that's consistent across domains, which enables a general dialogue-based tutoring strategy. We identify several challenges to this approach, as well as recommendations for future work.

AB - In 2016, IBM and Pearson announced a partnership to deliver a next generation learning service in the form of a dialogue-based tutor. Dialogue-based tutoring systems have demonstrated efficacy, but they are difficult to design and scale across domains. We have developed a framework for enabling digital courseware with a dialogue-based tutoring experience that can be applied to new domains with additional domain-specific content, but without re-design of the conversation flow or use case. The framework uses a content model that's consistent across domains, which enables a general dialogue-based tutoring strategy. We identify several challenges to this approach, as well as recommendations for future work.

UR - http://www.scopus.com/inward/record.url?scp=85049856695&partnerID=8YFLogxK

M3 - Conference article

AN - SCOPUS:85049856695

SN - 1613-0073

VL - 2128

JO - CEUR Workshop Proceedings

JF - CEUR Workshop Proceedings

Y2 - 26 June 2018 through 27 June 2018

ER -

Dialogue-based tutoring at scale: Design and challenges

Abstract

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