@inproceedings{ab2b790dc786499c95835ed63c521d7e,
title = "Helping Professionals Select Persona Interview Questions Using Natural Language Processing",
abstract = "Personas are often created based on user interviews. Yet, researchers rarely make their interview questions publicly available or justify how they were chosen. We manually extract 276 interview questions and categorize them into 10 themes, making this list publicly available for researchers and practitioners. We also demonstrate an approach of using natural language processing to assist in selecting persona interview questions for a given use case.",
keywords = "Information design, Interview questions, Personas",
author = "Joni Salminen and Kamal Chhirang and Jung, {Soon gyo} and Jansen, {Bernard J.}",
note = "Publisher Copyright: {\textcopyright} 2021, IFIP International Federation for Information Processing.; 18th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2021 ; Conference date: 30-08-2021 Through 03-09-2021",
year = "2021",
doi = "10.1007/978-3-030-85613-7_20",
language = "English",
isbn = "9783030856120",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "280--290",
editor = "Carmelo Ardito and Rosa Lanzilotti and Alessio Malizia and Alessio Malizia and Helen Petrie and Antonio Piccinno and Giuseppe Desolda and Kori Inkpen",
booktitle = "Human-Computer Interaction – INTERACT 2021 - 18th IFIP TC 13 International Conference, Proceedings",
address = "Germany",
}