Abstract
People are now confronted with the task of locating electronic information needed to address the issues of their daily lives. The Web is presently the major information source for many people in the U.S. (Cole, Suman, Schramm, Lunn, & Aquino, 2003), used more than newspapers, magazines, and television as a source of information. Americans are expanding their use of the Web for all sorts of information and commercial purposes (J. Horrigan & Rainie, 2002; J. B. Horrigan, 2004; National Telecommunications and Information Administration, 2002). Searching for information is one of the most popular Web activities, second only to the use of email (Nielsen Media, 1997). However, successfully locating needed information remains a difficult and challenging task (Eastman & Jansen, 2003). Locating relevant information not only affects individuals but also commercial, educational, and governmental organizations.
| Original language | English |
|---|---|
| Title of host publication | Encyclopedia of Digital Government |
| Number of pages | 7 |
| Publication status | Published - 2007 |
| Externally published | Yes |