TY - GEN
T1 - Managing social adoption and technology adaption in longitudinal studies of mobile media applications
AU - Lievens, Bram
AU - Milić-Frayling, Nataša
AU - Lerouge, Valentine
AU - Pierson, Jo
AU - Oleksik, Gerard
AU - Jones, Rachel
AU - Costello, Jamie
N1 - Publisher Copyright:
© 2010 ACM.
PY - 2010/12/1
Y1 - 2010/12/1
N2 - In this paper we present a case study of a longitudinal in-situ observation that involves a new social application for mobile communication. Our study demonstrates the need for an adaptive approach to planning, design, and implementation that is responsive to emerging social and infrastructure conditions. This represents a shift from traditional longitudinal studies that observe prototype systems with fixed sets of affordances. In the case of mobile and social applications there is a complex interaction between the social dynamics, the new technology, and the mobile infrastructure. Exploratory research thus requires approaches that can deal with such complex conditions. That includes a high level of prototype plasticity to ensure adoption and sustained use that is needed for longitudinal in-situ research. The social aspects dictate specific forms of instrumentation to enable observation of social interactions and mechanisms to inject the new technology into an existing social and communication ecosystem. Our study demonstrates the evolving use of complementary techniques and in-situ modifications of the prototype to support longitudinal observations in a real setting.
AB - In this paper we present a case study of a longitudinal in-situ observation that involves a new social application for mobile communication. Our study demonstrates the need for an adaptive approach to planning, design, and implementation that is responsive to emerging social and infrastructure conditions. This represents a shift from traditional longitudinal studies that observe prototype systems with fixed sets of affordances. In the case of mobile and social applications there is a complex interaction between the social dynamics, the new technology, and the mobile infrastructure. Exploratory research thus requires approaches that can deal with such complex conditions. That includes a high level of prototype plasticity to ensure adoption and sustained use that is needed for longitudinal in-situ research. The social aspects dictate specific forms of instrumentation to enable observation of social interactions and mechanisms to inject the new technology into an existing social and communication ecosystem. Our study demonstrates the evolving use of complementary techniques and in-situ modifications of the prototype to support longitudinal observations in a real setting.
KW - case study
KW - in-situ observations
KW - living lab
KW - mobile communication
KW - plasticity
KW - social software
UR - http://www.scopus.com/inward/record.url?scp=84991732540&partnerID=8YFLogxK
U2 - 10.1145/1899475.1899501
DO - 10.1145/1899475.1899501
M3 - Conference contribution
AN - SCOPUS:84991732540
T3 - ACM International Conference Proceeding Series
BT - MUM 2010 - Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
PB - Association for Computing Machinery
T2 - 9h International Conference on Mobile and Ubiquitous Multimedia, MUM 2010
Y2 - 1 December 2010 through 3 December 2010
ER -