@inproceedings{4e7ca006db8e4ae79e45388f0da34c9e,
title = "Manual and automatic methods for user needs detection in requirements engineering: Key concepts and challenges",
abstract = "User needs inform designers and developers of essential functionalities for requirements engineering. In this work, we summarize key concepts and challenges relating to manual and automatic user needs detection methods. We discuss six challenges with manual and eight challenges with automated methods. Despite the promise of automated methods, the challenges imply that artificial intelligence and machine learning are not yet mature enough to replace manual methods, such as interviews and focus groups, for discovering user needs in requirements engineering.",
keywords = "Requirements engineering, User needs, User needs detection, User research",
author = "Joni Salminen and Jung, {Soon Gyo} and Jansen, {Bernard J.}",
note = "Publisher Copyright: {\textcopyright} 2021 IEEE.; 2021 IEEE International Conference on Electrical, Computer, Communications and Mechatronics Engineering, ICECCME 2021 ; Conference date: 07-10-2021 Through 08-10-2021",
year = "2021",
month = oct,
day = "7",
doi = "10.1109/ICECCME52200.2021.9591046",
language = "English",
series = "International Conference on Electrical, Computer, Communications and Mechatronics Engineering, ICECCME 2021",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
booktitle = "International Conference on Electrical, Computer, Communications and Mechatronics Engineering, ICECCME 2021",
address = "United States",
}