METHOD AND SYSTEM FOR RAPID ANALYSIS OF CUSTOMER INFORMATION

Jim Jansen (Inventor), Soon-gyo Jung (Inventor), Joni Salminen (Inventor)

Research output: Patent

Abstract

A method and system for rapid customer data analysis. The method includes providing at least one processor capable of connecting to a network, connecting the processor to the network and providing a user interface in operable communication with the processor. Additionally, the method includes providing one or more processor-executable instructions to the processor, the one or more processor-executable instructions includes at least one algorithmic process for analyzing data in a manner that allows for descriptive and predictive analysis. Customer behavioral data and at least one Key Performance Indicator are provided to the processor. Analyzing customer behavioral data in view of the provided Key Performance Indicator includes identifying customer behavioral patterns, automatically classifying the behavioral patterns identified into discrete segments and compressing the resulting discrete segments into narrower, unique segments. A report is generated that includes patterns identified and actionable applications of the report.

Original languageEnglish
Patent numberUS2022230190
IPCG06Q 30/ 02 A I
Priority date19/01/22
Publication statusPublished - 21 Jul 2022

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