Personas

Lene Nielsen, Bernard J. Jansen, Joni Salminen, José Abdelnour Nocera, Soon Gyo Jung

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Personas has evolved since Alan Cooper coined the term in 1999, moving into new domains, new ways of collecting data, and with novel ways of presenting the persona profiles. From the beginning, personas was linked to software design, expressing the need for empathy with end-users. This is still the case today, but we want to show how this is executed in different domains, not only in software, and how different forms of presentation relate to empathy. Thus, the persona course investigates the relationship between data collection, the representation of data as persona profiles, and empathy.

Original languageEnglish
Title of host publicationCHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450391566
DOIs
Publication statusPublished - 27 Apr 2022
Event2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022 - Virtual, Online, United States
Duration: 30 Apr 20225 May 2022

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2022 CHI Conference on Human Factors in Computing Systems, CHI EA 2022
Country/TerritoryUnited States
CityVirtual, Online
Period30/04/225/05/22

Keywords

  • empathy
  • personas
  • qualitative data
  • quantitative data

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