@inproceedings{80183206d2d44d97b5c92b0bd00fd7ba,
title = "Requirements for software to support the use of social media in emergency management: A Delphi study",
abstract = "Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media's full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses.",
keywords = "Crisis informatics, Delphi method, Emergency management, Social media, Software requirements",
author = "{Roxanne Hiltz}, S. and Amanda Hughes and Muhammad Imran and Linda Plotnick and Robert Power and Murray Turoff",
note = "Publisher Copyright: {\textcopyright} 2019 Information Systems for Crisis Response and Management, ISCRAM. All rights reserved.; 16th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2019 ; Conference date: 19-05-2019 Through 22-05-2019",
year = "2019",
language = "English",
series = "Proceedings of the International ISCRAM Conference",
publisher = "Information Systems for Crisis Response and Management, ISCRAM",
pages = "799--813",
editor = "Zeno Franco and Gonzalez, {Jose J.} and Canos, {Jose H.}",
booktitle = "ISCRAM 2019 - Proceedings",
address = "Spain",
}