Social Transparency in Enterprise Information Systems: Peculiarities and Assessment Factors

Tahani Alsaedi, Angelos Stefanidis, Keith Phalp, Raian Ali

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

Social transparency within an organisation refers to the intentional sharing by individuals of information relating to themselves and their group to others in the workplace. This includes announcing personal interests, activity status, priorities and personal achievements. Such transparency is typically intended to increase relatedness, motivation and trust amongst colleagues. Social networking features are being embedded within organisational information systems, allowing an online version of social transparency. An ad-hoc implementation of such transparency can pose issues such as information overload, motivating unwanted grouping amongst colleagues and increasing pressure to perform in a certain manner. This results in organisational problems such as reduced productivity, unproductive competition and high turnover rates. Our ultimate aim is to address these issues by proposing an assessment method for online social transparency to detect and minimise its negative impact on employees and organisations. In this paper, we report on empirical study results and present (1) a set of peculiarities of implementing online transparency in enterprise information systems and (2) a set of essential factors that relate to the assessment process.

Original languageEnglish
Title of host publicationBESC 2019 - 6th International Conference on Behavioral, Economic and Socio-Cultural Computing, Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728147628
DOIs
Publication statusPublished - Oct 2019
Externally publishedYes
Event6th International Conference on Behavioral, Economic and Socio-Cultural Computing, BESC 2019 - Beijing, China
Duration: 28 Oct 201930 Oct 2019

Publication series

NameBESC 2019 - 6th International Conference on Behavioral, Economic and Socio-Cultural Computing, Proceedings

Conference

Conference6th International Conference on Behavioral, Economic and Socio-Cultural Computing, BESC 2019
Country/TerritoryChina
CityBeijing
Period28/10/1930/10/19

Keywords

  • Enterprise Social Software
  • Organisational Information Systems
  • Social Computing
  • Social Transparency

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