@inproceedings{2f73d975e44d455dae98de51d667ff49,
title = "Statistical Modeling of Harassment against Reddit Moderators",
abstract = "Despite the dedication that some volunteer moderators of online communities display when performing their moderation duties, they become targets of hate and harassment by other users. To understand what causes the change in moderator role from heroes to victims, we analyze the responses of 1,818 moderators on Reddit to an online survey about moderation practices and harassment. We built a statistical model and found 6 significant independent variables that affect harassment on moderators, such as the knowledge of community norms, which increases harassment on moderators the most. Our findings imply that vulnerable moderators in toxic communities need countermeasures against harassment.",
keywords = "Online communities, Reddit, moderation, survey, toxicity",
author = "Hind Almerekhi and Haewoon Kwak and Bernard Jansen",
note = "Publisher Copyright: {\textcopyright} 2020 ACM.; 29th International World Wide Web Conference, WWW 2020 ; Conference date: 20-04-2020 Through 24-04-2020",
year = "2020",
month = apr,
day = "20",
doi = "10.1145/3366424.3382729",
language = "English",
series = "The Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020",
publisher = "Association for Computing Machinery",
pages = "122--123",
booktitle = "The Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020",
address = "United States",
}