Statistical Modeling of Harassment against Reddit Moderators

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

Despite the dedication that some volunteer moderators of online communities display when performing their moderation duties, they become targets of hate and harassment by other users. To understand what causes the change in moderator role from heroes to victims, we analyze the responses of 1,818 moderators on Reddit to an online survey about moderation practices and harassment. We built a statistical model and found 6 significant independent variables that affect harassment on moderators, such as the knowledge of community norms, which increases harassment on moderators the most. Our findings imply that vulnerable moderators in toxic communities need countermeasures against harassment.

Original languageEnglish
Title of host publicationThe Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020
PublisherAssociation for Computing Machinery
Pages122-123
Number of pages2
ISBN (Electronic)9781450370240
DOIs
Publication statusPublished - 20 Apr 2020
Event29th International World Wide Web Conference, WWW 2020 - Taipei, Taiwan, Province of China
Duration: 20 Apr 202024 Apr 2020

Publication series

NameThe Web Conference 2020 - Companion of the World Wide Web Conference, WWW 2020

Conference

Conference29th International World Wide Web Conference, WWW 2020
Country/TerritoryTaiwan, Province of China
CityTaipei
Period20/04/2024/04/20

Keywords

  • Online communities
  • Reddit
  • moderation
  • survey
  • toxicity

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