TY - GEN
T1 - Text analysis and automatic triage of posts in a mental health forum
AU - Asgari, Ehsaneddin
AU - Nasiriany, Soroush
AU - Mofrad, Mohammad R.K.
N1 - Publisher Copyright:
© 2016 Association for Computational Linguistics
PY - 2016
Y1 - 2016
N2 - We present an approach for automatic triage of message posts in ReachOut.com mental health forum, which was a shared task in the 2016 Computational Linguistics and Clinical Psychology (CLPsych). This effort is aimed at providing the trained moderators of ReachOut.com with a systematic triage of forum posts, enabling them to more efficiently support the young users aged 14-25 communicating with each other about their issues. We use different features and classifiers to predict the users' mental health states, marked as green, amber, red, and crisis. Our results show that random forests have significant success over our baseline mutli-class SVM classifier. In addition, we perform feature importance analysis to characterize key features in identification of the critical posts.
AB - We present an approach for automatic triage of message posts in ReachOut.com mental health forum, which was a shared task in the 2016 Computational Linguistics and Clinical Psychology (CLPsych). This effort is aimed at providing the trained moderators of ReachOut.com with a systematic triage of forum posts, enabling them to more efficiently support the young users aged 14-25 communicating with each other about their issues. We use different features and classifiers to predict the users' mental health states, marked as green, amber, red, and crisis. Our results show that random forests have significant success over our baseline mutli-class SVM classifier. In addition, we perform feature importance analysis to characterize key features in identification of the critical posts.
UR - http://www.scopus.com/inward/record.url?scp=85120001971&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85120001971
T3 - Proceedings of the 3rd Workshop on Computational Linguistics and Clinical Psychology: From Linguistic Signal to Clinical Reality, CLPsych 2016 at the 2016 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL-HLT 2016
SP - 153
EP - 157
BT - Proceedings of the 3rd Workshop on Computational Linguistics and Clinical Psychology
A2 - Hollingshead, Kristy
A2 - Ungar, Lyle
PB - Association for Computational Linguistics (ACL)
T2 - 3rd Workshop on Computational Linguistics and Clinical Psychology: From Linguistic Signal to Clinical Reality, CLPsych 2016 at the 2016 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL-HLT 2016
Y2 - 16 June 2016
ER -