The Influence of Social Networking Usage Experience and Activity on Preferences of Explainable Artificial Intelligence (XAI) Representation Methods in a Hate Speech Detection System

Noor Al-Ansari*, Dena Al-Thani, Mariam Bahameish

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Hate speech is widespread across social media platforms, where users can influence others positively or negatively through simple actions like typing. These platforms use AI to personalize content, and explainable AI (XAI) is integrated to clarify AI decision-making for users. While progress has been made in aligning XAI with user expectations through human-computer interaction (HCI) methods, the study of hate speech detection within XAI remains limited. This study investigated how social media experience and activity influence user preferences for XAI representation methods. Focusing on the Arab world, it introduces a high-fidelity prototype Arabic hate speech detection system and evaluates preferred XAI methods. Data were collected through subjective and objective measures, including Social Media Activity and Social Networking Usage Questionnaires on user preferences of XAI representation methods. The results show that active social media use correlates with social networking experience (SNUQpositive: r = .40, SNUQnegative = .23) and time spent on platforms (r = .22); however, mediation analysis found that hours spent did not influence XAI preference. Future research could explore additional factors affecting XAI preferences.

Original languageEnglish
Title of host publicationWeb Information Systems Engineering – WISE 2024 - 25th International Conference, Proceedings
EditorsMahmoud Barhamgi, Hua Wang, Xin Wang
PublisherSpringer Science and Business Media Deutschland GmbH
Pages67-77
Number of pages11
ISBN (Print)9789819605668
DOIs
Publication statusPublished - 3 Dec 2024
Event25th International Conference on Web Information Systems Engineering, WISE 2024 - Doha, Qatar
Duration: 2 Dec 20245 Dec 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume15437 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference25th International Conference on Web Information Systems Engineering, WISE 2024
Country/TerritoryQatar
CityDoha
Period2/12/245/12/24

Keywords

  • Explainable artificial intelligence
  • hate speech
  • XAI preference

Fingerprint

Dive into the research topics of 'The Influence of Social Networking Usage Experience and Activity on Preferences of Explainable Artificial Intelligence (XAI) Representation Methods in a Hate Speech Detection System'. Together they form a unique fingerprint.

Cite this