User Study Analytics

Bernard J. Jansen*, Kholoud K. Aldous, Joni Salminen, Hind Almerekhi, Soon gyo Jung

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

User studies, involving both qualitative and quantitative data about user experiences, can complement and contextualize the insights and data afforded by web and social media analytics, providing an extension to these analytics areas, which we refer to as user study analytics. In this chapter, we discuss some of the dos and don’ts of user studies, including what user studies are, how they are planned and created, and how user study results can be analyzed for positive effects on usability and user experience.

Original languageEnglish
Title of host publicationSynthesis Lectures on Information Concepts, Retrieval, and Services
PublisherSpringer Nature
Pages115-126
Number of pages12
DOIs
Publication statusPublished - 2024

Publication series

NameSynthesis Lectures on Information Concepts, Retrieval, and Services
VolumePart F1359
ISSN (Print)1947-945X
ISSN (Electronic)1947-9468

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