Utilizing Health Analytics in Improving the Performance of Hospitals and Healthcare Services: Promises and Challenges

Mohamed Khalifa*, Mowafa Househ

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

3 Citations (Scopus)

Abstract

Health informatics is heading towards utilizing big data analytics, business intelligence, and artificial intelligence in exploring current and potential healthcare challenges and recommending evidence-based solutions to enhance strategic effectiveness and improve operational efficiency. We need to explore various advantages and potential gains of utilizing health analytics in addition to discussing different types of challenges and methods of overcoming these challenges in implementing and utilizing such resources. We conducted a focused review of literature to classify the advantages of implementing and utilizing health analytics. Health analytics challenges and critical success factors were also examined and categorised based on qualitative thematic analysis. Through examining sixty eligible studies, our focused review of literature identified three ways to classify advantages and potential gains of utilizing health analytics; based on healthcare levels, aspects, and dimensions. We also identified three main categories of challenges of health analytics: human, technological, and organisational. Using health analytics, several healthcare aspects can be improved, such as patient safety, healthcare effectiveness, efficiency, and timeliness. Health analytics implementation is faced with various technology, human, and organization related challenges. The non-technological challenges are more difficult and need more time to be resolved, including the development of a clear vision to guide implementation projects.

Original languageEnglish
Title of host publicationLecture Notes in Bioengineering
PublisherSpringer Science and Business Media Deutschland GmbH
Pages23-39
Number of pages17
DOIs
Publication statusPublished - 2021

Publication series

NameLecture Notes in Bioengineering
ISSN (Print)2195-271X
ISSN (Electronic)2195-2728

Keywords

  • Artificial intelligence
  • Big data
  • Business intelligence
  • Health analytics
  • Healthcare performance improvement
  • Hospitals

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